Online reputation management or ORM is about improving the business or the brand value online. Your online identity is determined by not only what you post or share, but also what others post about you.
When customers contact for business, a majority of them first checks your reviews online. The greater the number of good reviews you have, the higher is the chances of you getting the business.
How to increase online reputation?
The reviews written by the customers are one important factor to determine a company’s online reputation. Social media, forums, press release and writing blog posts also help to increase online reputation.
This ORM tutorial discusses why orm is needed and how to increase your online reputation.
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